Privacy Policy
We, Spikebot, value the privacy and security of our customer’s personal information. This privacy policy describes how we collect, use, and protect your information when you use our home automation services.
Information We Collect
We collect personal and non-personal information from our customers when you use our services, such as:
- Contact information, such as name, email, and phone number
- Home address and other location-based data
- Information about your devices and usage of the home automation services
We may also collect information from third-party sources, such as public databases or marketing partners.
How We Use Your Information
We use your personal information to:
- Provide and improve our home automation services
- Communicate with you about your account and services
- Respond to your requests and inquiries
- Monitor and analyze trends and usage of our services
- Personalize your experience with our services and provide recommendations
We may also use your information for marketing and promotional purposes, but we will always provide the option to opt out of receiving such communications.
How We Share Your Information
We may share your personal information with trusted third-party service providers who assist us with our home automation services, such as customer support services. These providers are required to use your information only for order processing and are not authorized to use or disclose your information for any other purpose.
In certain situations, we may also share your information with law enforcement authorities or other government officials as required by law.
Protecting Your Information
We take appropriate security measures to protect your personal information from unauthorized access and disclosure. This includes but is not limited to, firewalls, encryption, and access controls.
Please note that no transmission of data over the internet or other public network is 100% secure. Although we take reasonable security measures to protect your information, we cannot guarantee the security of your information.
Changes to Our Privacy Policy
We reserve the right to update or modify this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on our website.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at [email protected].